What should managers focus on to ensure employees achieve high performance?

Focusing on defining clear expectations and providing necessary resources is crucial for enabling employees to achieve high performance. When managers clearly outline what is expected of employees, it helps them understand their roles and responsibilities, which reduces ambiguity and aligns their efforts with organizational goals. Clear expectations serve as a roadmap for employees, allowing them to perform effectively and feel more confident in their capabilities.

In addition to clear expectations, providing necessary resources—such as tools, technology, and support systems—ensures that employees have what they need to succeed in their tasks. This combination of clarity and support fosters a productive work environment, encourages employee engagement, and ultimately drives higher performance.

In contrast, increasing job complexity without training or reducing available training programs would create challenges for employees, as they may feel overwhelmed and underprepared for more complex tasks. Minimal feedback throughout the year could lead to misunderstandings and deter growth, as employees rely on feedback for development and adjustment in their performance.