Organizational performance includes all of the following EXCEPT ____________.

Organizational performance is a broad concept that encompasses various metrics used to evaluate the overall effectiveness and health of an organization. Key dimensions often considered in assessing organizational performance include profitability, efficiency, and productivity.

Profitability refers to the organization's ability to generate income relative to its expenses, which is crucial for long-term sustainability. Efficiency pertains to how well the organization utilizes its resources to achieve desired outcomes, emphasizing the importance of minimizing waste and maximizing output with the available inputs. Productivity is a measure of how effectively an organization converts inputs into outputs, reflecting the organization's operational capability.

While employee satisfaction is undoubtedly important for a healthy workplace culture and can influence other performance metrics, it is not a direct measure of organizational performance itself. Instead, employee satisfaction may impact factors such as productivity and retention rates. Therefore, it does not fall under the same category as the more quantifiable measures of organizational performance like profitability, efficiency, and productivity. This distinction highlights the difference between internal employee metrics and external company outcomes.